respect in the workplace Archives - Susan Goldberg Leadership Consulting

How Do You Know What To Do?

Manners matter in a workplace that favors respect for everyone. Manners convey recognition and consideration. When certain manners are practiced in an organization and you follow them, you fit with the company culture. And, whether you accept it or not, you are communicating a lot about yourself and how you view yourself in the organization when you use manners or don’t use them with the people you work with. Yet, manners can be tricky because they are not the same from country to country or region to region even within the U.S. and they are constantly evolving and updating according to general practice of the times. With all these differences, how can you possibly figure out how to act in a respectful way in a workplace? Here are some tips…

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Are Good Manners Necessary for Today?

Would you like to work for a place that champions respect for everyone? That respect would include an everyday practice of good manners. Good manners? Are good manners relevant or even possible in today’s workplace? Yes, they are! Here’s some examples and why they matter more than ever in creating a healthy respectful culture for everyone. And, here’s how they can work for you.

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You Get What You Give

Young professionals look for respect from their employers. From their boss, peers and company. Unlike prior generations, Millennials and Gen Z’s are vocal about asking for respect simply for being them, a unique individual who works at the same company. Respect having nothing to do with their seniority, experience or earning it. And, they will easily leave a position if they don’t see it being demonstrated, even if there is no job offer to escape to. Does that mean they show respect openly and easily to others they work with and their employer?

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We’ve Been Waiting For You

Are you showing up? Steve Jobs suggested everyone (including him) earns half of their worth simply by showing up for a scheduled event. Where do your thoughts go when you schedule a meeting, then reschedule, then reschedule once again and the rescheduling is always necessary because of the same person? Perhaps this kind of incident makes you reevaluate your own history of showing up. And, how do you hold someone accountable these days?

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We’re Celebrating You

In the virtual example and in reality, when someone feels seen, they pass their pride and joy from that memory to others they interact with during the day so the good feelings spread. So, in recognizing a team member privately or a colleague, their appreciation for that approval works to spread positive emotions among colleagues, clients and team members they work with. A great number of people are then affected by a demonstration of recognition and approval for one person. Even if you may not identify with a desire to be recognized, many people do, particularly younger professionals. And, it could make the difference between holding onto a valued team member or giving them a reason to look for a new job.

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Where’s My Chance to Participate?

Autumn, the season of change has arrived. And with that, a pondering of change, your view of change. What determines your attitude toward change? Beside ease of change, your opinion of change may depend on whether you have control over it, or the degree of participation you have into making that change. And, still there is always choice for a third option, taking control of what you can.

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The Willingness to Speak Truth

Doesn’t it feel sometimes, particularly during uncertainty, that you’re supposed to know all the answers and be in control of everything? Other people are counting on you. They’re looking at you for leadership and strength. And, one of the best ways you can be that strong leader is to admit three things. The willingness to speak these truths make for a leader that young professionals respect and look up to as a role model. Three responses that a lot of people have a hard time delivering. “No”, “I don’t know”, and “I’m sorry.” On the surface “no,” can seem harsh. Saying, “I don’t know,” and “I’m sorry,” might appear weak. These perceptions couldn’t be further from the truth. Because the truth is powerful.

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It’s Going To Be Alright

“When employees respect each other and get along in the workplace, it’s amazing how productivity increases, morale increases and employees are more courteous to customers.” ~ Maureen Wild. How does bad behavior affect a team or business? Dissatisfied employees can compromise teamwork, productivity, morale and overall well-being of other people who are dedicated to and engaged with their work and company. A colleague reached out to me recently because of my expertise in Millennials. In his organization he has an unhappy employee, who has complained about other people’s comments, which in turn has spread unhappiness within their department. How can you plan around the potential threat of harmful behavior? If you are a leader, you can be proactive. Here are three tools that offer more control to prevent and dilute challenging situations…

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1-2-3 That’s How Elementary

Have you participated in a group event that grabbed you? Where the elementary examples seemed simple but powerful? There was one which was unique for me: it was a discussion of three human resources managers talking about mental health for business leaders. I realized the three tips the Millennial professionals gave, work for anyone in a leadership position. And, not only in human resources and not only for these Covid-19 mental health and wellness circumstances. Coincidentally, my co-author and I also thought these were powerful. These were lessons that our protagonist, Alice, a founder of a tea company in “Leadership in Wonderland” picked up through travels within her business and in experiences working alongside diverse characters. If you’d like to affect change as a leader in today’s world, here they are…

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Just What I Want To Be

How can you be consistently authentic and true to your values? One of the things I admire so much about Millennials and Gen Z’s is their devotion to fairness and inclusion. It’s one of the reasons I enjoy working with them. According to Inc. Magazine Winter 2018/2019, a survey done by MUSE of Millennial bosses, their top priorities are humanist in nature. They include “creating positive work cultures, forging strong relationships in person and caring for the whole person, not just the worker.” Do these translate to non-work or personal life situations? If you are being genuine when you speak of those beliefs and those are truly your heartfelt standards for living, they would.

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