Blog - Susan Goldberg Leadership Consulting

The Beauty of Learning From Our Mistakes

Look how far you’ve come. Without mistakes in your past, you couldn’t have the history to bring you to where you are today. You understand humans are imperfect. That’s why we are continual students. When we make mistakes, we learn more – than from doing something right the first time. From failing, we grow and stretch and challenge ourselves. When you make a mistake, would you prefer someone with compassion teach you where you went wrong so you don’t repeat the same thing twice, and you learn? How about when the tables are turned, would you also be as compassionate?

It’s Going To Be Alright

“When employees respect each other and get along in the workplace, it’s amazing how productivity increases, morale increases and employees are more courteous to customers.” ~ Maureen Wild. How does bad behavior affect a team or business? Dissatisfied employees can compromise teamwork, productivity, morale and overall well-being of other people who are dedicated to and engaged with their work and company. A colleague reached out to me recently because of my expertise in Millennials. In his organization he has an unhappy employee, who has complained about other people’s comments, which in turn has spread unhappiness within their department. How can you plan around the potential threat of harmful behavior? If you are a leader, you can be proactive. Here are three tools that offer more control to prevent and dilute challenging situations…

1-2-3 That’s How Elementary

Have you participated in a group event that grabbed you? Where the elementary examples seemed simple but powerful? There was one which was unique for me: it was a discussion of three human resources managers talking about mental health for business leaders. I realized the three tips the Millennial professionals gave, work for anyone in a leadership position. And, not only in human resources and not only for these Covid-19 mental health and wellness circumstances. Coincidentally, my co-author and I also thought these were powerful. These were lessons that our protagonist, Alice, a founder of a tea company in “Leadership in Wonderland” picked up through travels within her business and in experiences working alongside diverse characters. If you’d like to affect change as a leader in today’s world, here they are…

All I Want Is To See You Smile

Can a conversation with a grocery store team worker, make you see and experience the joy and encouragement created out of this global pandemic? When life changes because of circumstances beyond your control, you can choose to see it as an opportunity to recalibrate, redefine and rework your plans for the future. The global pandemic connects us all as one people, regardless of age, culture, country and beliefs. Organizations are transitioning, the environment is flourishing, and families are spending quality time together. What do you choose to see and do with this special moment in time?

Today Overall Knowledge Beats Deep Expertise

These two things, unprecedented challenges along with newly created or recreated jobs make the argument for Millennials who switch jobs and companies to gather different experience. What they are seeking is growth, learning and expanding their skill-set. Another benefit for the young professional, however, this also broadens the available work opportunities. Even if you are a seasoned professional, if you are open-minded, receptive to new opportunities, and willing to work hard, you can join Millennials in their desire for broad training and application. Why?

Just What I Want To Be

How can you be consistently authentic and true to your values? One of the things I admire so much about Millennials and Gen Z’s is their devotion to fairness and inclusion. It’s one of the reasons I enjoy working with them. According to Inc. Magazine Winter 2018/2019, a survey done by MUSE of Millennial bosses, their top priorities are humanist in nature. They include “creating positive work cultures, forging strong relationships in person and caring for the whole person, not just the worker.” Do these translate to non-work or personal life situations? If you are being genuine when you speak of those beliefs and those are truly your heartfelt standards for living, they would.

Smarter Than Everyone Else?

Have you experienced when people access the specialness and individuality in you and it resonates with them? It occurs when you are authentically you, speaking your truth, being open. You can feel the connection. With you as a role model, it encourages people to be more authentic, do more, be more. When this happens you bring your whole self to your work, rather than the “should be, need to be, have to be” that plays in our minds from things we’ve seen or learned over the years. When you are in the “should be” position rather than the “be” position, you can command people but you can’t reach them. If you can’t reach them, you will not inspire them to reach for their potential.

Laughter Can Lead to the Biggest Breakthroughs

Can you laugh with me? The best moments come from laughter: finally seeing behavior that is limiting or counterproductive to your goals, minimizing the challenging tasks ahead of you so they seem less overwhelming, and bringing your true personality into call rather than the serious role you think you have to play. Laughter, fun, and play are crucial to overall well-being for everyone. And, (drum roll), often lead to the biggest breakthroughs. How do you bring your playful side to work?

What Spurs You On?

Imagine. During times of less bustle and more deep thinking, come many creative ideas. How can you look at something in a novel way? You don’t have to be a scientist, artist or inventor. Simply encourage your natural curiosity when solving a dilemma. How can you envision something in a new light? Can you learn from Berry Gordy’s leadership and creativity as a visionary? Can he spur something in you, like he did in me: to look at and examine his thought process, his why for inclusion, and his deep calling to see people’s potential as his way to give and succeed. You can be a visionary and a leader. It’s all up to you. You can take his lessons and interpret them for you and your team. Or your creativity can be motivated by his. How are you going to take that next step?

Spreading Positive Energy and Support

“Encourage, lift and strengthen one another. For the positive energy spread to one will be felt by us all. For we are connected, one and all.” ~ Deborah Day. The lovely sweetness to come out of this moment’s uncertainty is awareness. Awareness beyond our own circumstances. During times like this, you are called to step into your role of supporting. I invite you to think – how can I support my circle of people? How can I make a difference? And how can I do it that will also have the lingering benefit of warmth within me?

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