communication Archives - Page 2 of 4 - Susan Goldberg Leadership Consulting

How Do You Know What To Do?

Manners matter in a workplace that favors respect for everyone. Manners convey recognition and consideration. When certain manners are practiced in an organization and you follow them, you fit with the company culture. And, whether you accept it or not, you are communicating a lot about yourself and how you view yourself in the organization when you use manners or don’t use them with the people you work with. Yet, manners can be tricky because they are not the same from country to country or region to region even within the U.S. and they are constantly evolving and updating according to general practice of the times. With all these differences, how can you possibly figure out how to act in a respectful way in a workplace? Here are some tips…

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Comes A Time To Be Seen

Have you ever felt you like you were giving your all to the organization and you were being appreciated for that?
You understand how motivating that is.

Colleagues of mine who are career and leadership coaches were having conversations with African-American clients about African-American women not receiving recognition in leadership and therefore making a pivotal decision: leave their jobs and organizations mid-career or at least consider leaving. My mentor, who helped launch my leadership business, thought this was such a common experience she encouraged me to write about it.

I took her suggestion to heart and wondered – how common is this self-conversation and pivotal choice? Was it different from the conversations other women were having with themselves at the same point in their career?

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Are Good Manners Necessary for Today?

Would you like to work for a place that champions respect for everyone? That respect would include an everyday practice of good manners. Good manners? Are good manners relevant or even possible in today’s workplace? Yes, they are! Here’s some examples and why they matter more than ever in creating a healthy respectful culture for everyone. And, here’s how they can work for you.

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You Get What You Give

Young professionals look for respect from their employers. From their boss, peers and company. Unlike prior generations, Millennials and Gen Z’s are vocal about asking for respect simply for being them, a unique individual who works at the same company. Respect having nothing to do with their seniority, experience or earning it. And, they will easily leave a position if they don’t see it being demonstrated, even if there is no job offer to escape to. Does that mean they show respect openly and easily to others they work with and their employer?

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Body, Mind, and Spirit Good

Who has been particularly giving to you? Consider all the people through the pandemic who have been there to offer advice, compassion, and introductions toward bringing you additional recognition and possibly even business. In some way they’ve contributed to making you better. How are you about asking for and receiving their support?

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We’ve Been Waiting For You

Are you showing up? Steve Jobs suggested everyone (including him) earns half of their worth simply by showing up for a scheduled event. Where do your thoughts go when you schedule a meeting, then reschedule, then reschedule once again and the rescheduling is always necessary because of the same person? Perhaps this kind of incident makes you reevaluate your own history of showing up. And, how do you hold someone accountable these days?

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The Field of Play You Can Aspire To

Some people are saying in our present time, we have no universal role models that reach across generations, interests, and backgrounds. And who of that category would also represent values for today’s Gen Y and Gen Z’s? There is one man I can think of whose face appears in front of a number of different audiences, media outlets and subjects – Michael Strahan. Here’s why…

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Where’s My Chance to Participate?

Autumn, the season of change has arrived. And with that, a pondering of change, your view of change. What determines your attitude toward change? Beside ease of change, your opinion of change may depend on whether you have control over it, or the degree of participation you have into making that change. And, still there is always choice for a third option, taking control of what you can.

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The Willingness to Speak Truth

Doesn’t it feel sometimes, particularly during uncertainty, that you’re supposed to know all the answers and be in control of everything? Other people are counting on you. They’re looking at you for leadership and strength. And, one of the best ways you can be that strong leader is to admit three things. The willingness to speak these truths make for a leader that young professionals respect and look up to as a role model. Three responses that a lot of people have a hard time delivering. “No”, “I don’t know”, and “I’m sorry.” On the surface “no,” can seem harsh. Saying, “I don’t know,” and “I’m sorry,” might appear weak. These perceptions couldn’t be further from the truth. Because the truth is powerful.

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How To Create Strong Bonds At A Social Distance

One-on-one, with no one else interrupting or vying for attention, a phone call or video call can create this warmth. Why? Because you are giving each other 100% of your attention and that kind of connecting is palpable. You pay attention to the other’s tone of voice, their modulations. Appreciate the individual’s laugh, hear the processing of thought, and can be drawn into their excitement and/or determination. And when they question, you can respond or allow them to work through the outcome. The surprises that bubble up from the depth of a “simple” conversation, where both people are fully paying attention and in sync, are open to all kinds of possibility.

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