“Building people up” (being supportive and offering knowledge) is how people are able to reach their potential. Everyone needs the caring, focus, and teaching during those times of self-doubt, loss of direction, confusion or inexperience, we all have. Support and education are essential for you to fully blossom. Have you experienced training that was helpful to your work and maybe even the way you view the world? Berry Gordy, founder of Motown, used training skillfully within the Motown organization. He knew how to balance rules with growth offering people freedom to change and develop, grooming them to become even better, and giving them a chance to be heard.
Conflicts and disagreements were quick to happen with some younger professionals I’ve worked with, not through their wanting to be rude, but in their attempts to jump to connect dots. They wanted to move quickly; on to the next thing and press ahead. In doing that, however, they weren’t realizing they were missing full conversations with people. Instead of waiting, listening and asking questions, they were making assumptions around a conversation. Wanting things to move quickly, they were cutting people off from fully expressing their views. A satisfying conversation never actually happened then. How we worked through this? And, a tip from Tom Hanks.
What is a satisfying and beneficial response? It’s a response which lets you know you’ve been heard, viewed and treated with respect. This means both sides are heard and treated with respect. Here are three examples that would have closed the cycle of on-going requests and been satisfying to both people.
An emerging professional wants to be recognized and supported as they are still learning. They have an expectation that they will be seen by their boss in the ordinary course of working together. Is that assumption realistic? Does that person also shoulder some of the responsibility for making that happen? The other side of last week’s blog: https://susangoldbergleadership.com/do-you-know-me/
Employees rate the number one desire to receive from their boss and other leaders is to be treated with respect. Mutual respect in an organization allows a company to operate optimally, to shine. How do you show respect? How do you encourage respect? One easy way to energize a team.