Conflicts and disagreements were quick to happen with some younger professionals I’ve worked with, not through their wanting to be rude, but in their attempts to jump to connect dots. They wanted to move quickly; on to the next thing and press ahead. In doing that, however, they weren’t realizing they were missing full conversations with people. Instead of waiting, listening and asking questions, they were making assumptions around a conversation. Wanting things to move quickly, they were cutting people off from fully expressing their views. A satisfying conversation never actually happened then. How we worked through this? And, a tip from Tom Hanks.
What is a satisfying and beneficial response? It’s a response which lets you know you’ve been heard, viewed and treated with respect. This means both sides are heard and treated with respect. Here are three examples that would have closed the cycle of on-going requests and been satisfying to both people.
When asked, most people want to raise their profile in their company. They want to be noticed, rewarded and appreciated. If you truly want to be recognized with a promotion or award, making your clients happy is not enough. Developing connections with colleagues, senior executives and your boss is what brings about the recognition. Here are some tips for in person communication. (This is the last of three blogs about managing up for young leadership.)
If you want to establish a great working relationship with your boss, knowing whatever you can do to make your boss’s job easier is good. Being a young professional, Millennial or Gen Z, guidelines to do this may not be so obvious. Here is the first of three blog posts on how to manage up. This first one focuses on laying the ground work for good communication.
In a team sport, the adrenaline flows fast and easy because there’s a shared natural purpose to want to win. Faced with a survival type of situation whether real or fabricated like in scouts, outward bound, etc. everyone wants to get out of a tough unfamiliar environment. Grouped together in a “Escape Room” people strive to solve the puzzle and escape. Work or volunteer situations, the natural motivation for a closely knit group is not as obvious. Is it realistic to expect group members at work or with unpaid work to be enthusiastic and want to work together?
How do you handle this? You realize a meeting or conversation is all about the other person. What to do? Do you explain their offer isn’t beneficial for you? Ask for what you want from them and see how attentive they are? Cut the conversation short? Some advice when this happens to you…
Everyone has their “safe zone”. Millennials have tighter zones than other generations for many reasons. If you allow the young talent in your projects, staff and organization to stretch beyond that space, you’ll be rewarded by their increased participation, productivity and personal growth.
I was interested in what emerging professionals had to say about the subject of respect in the workplace. They are more self-aware than previous generations. Value and values are always on their mind. I wanted to simply listen and present their personal perspectives without commentary, in an effort to help employers work beneficially with Millennials, rather than being frustrated or confused.
Employees rate the number one desire to receive from their boss and other leaders is to be treated with respect. Mutual respect in an organization allows a company to operate optimally, to shine. How do you show respect? How do you encourage respect? One easy way to energize a team.