Susan Goldberg, Author at Susan Goldberg Leadership Consulting

Chocolate Chip Cookie

Remember what it’s like to be 8-years-old at lunch in a school cafeteria? You see a kid who has a home-baked chocolate chip cookie. More than anything, you want that cookie, so you try to make a trade; your package of Sour Patch Kids for that cookie. The only thing is that the cookie owner doesn’t want to part with his freshly baked cookie. And, he says in his culture, there is only sweet candy. Therefore, he doesn’t want to make the trade. You’re 8; you can’t conceive of anybody not liking sour candy. And you want the cookie. How can you work with someone who does not share your tastes or a desire to exchange?

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A Gift

A close friend of mine admits she’s more on the spectrum than the general population. Because of the special talents that come along with her unique gift, she has taught me valuable ways of looking at things. I bring this up in a blog about leadership because the members of your team with different ways of doing or seeing things can enhance how your team functions and can provide new perspectives, even possibly fun or joy. Here are the top five things I’ve learned through our friendship which will benefit you…

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Clay

Giving your analytic mind a break and allowing the other side of your brain a chance to express itself through a craft opens new ways of thinking about everything when you least expect it. Creating something using your senses shuts down the “should” mind and opens the “could” mind. Imagine the possibilities you could discover when you step away from a situation completely and take a new course of action. A fun one.

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Shoes

As leaders we would like to be empathic and have compassion for our people, and yet we too are human. We do our best to listen and ask. Still, we can’t “get it right” 100% of the time. We have not walked in their shoes.

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TMI

Have you noticed you don’t hear that particular term, TMI, much anymore? And you may not have used it for a while. This transformation happened because open conversations and sharing have become increasingly popular. Are you in step with this change? Allow me to share a snapshot with someone who has his eyes focused on how and why this happened. And why, believe it or not, this is a good thing for you.

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Personal Space

Do you know your proxemics? Yup, there’s a word for it – the amount of distance you are comfortable with between yourself and others. The personal space necessary for you to feel at ease. Depending on culture, personal history, where you live, and age you may have a different perspective. You may not have given any thought to this, yet, this is important in making a comfortable work environment for everybody.

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Matzah Ball Soup

Let’s rewind a little, have you ever sent or done something as a show of gratitude to someone who had never actually asked you for anything? When I show appreciation, I get personal. For instance, I sent soup because I was aware the person would greatly appreciate a good bowl more than perhaps anything else. And it was important and satisfying for me to let them know I cared about them and all they had done for me, and had been paying attention to what made them happy. People will remember a show of consideration far longer than a spoken or emailed “thank you.” And the recognition for your consideration in return is often respect, loyalty and more and better efforts.

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Fire Extinguisher

Are you prepared for fire? You’re a business leader. So, some of your fires, in addition to actual flames with heat, could include threats of violence or harassment within or outside the business, cybersecurity breaches or product defects. These could possibly happen any time so while you may not 100% prepared, you can be ready. As you will read, like me, you can do this. Here are some tips.

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To Reach Your Own Highest Dream

Perhaps like me, you’ve had people who have tried to discourage you in your career. Or, you have had second thoughts about your career path. Despite that, if you are reading this, you persevered. The depth of coverage on the recent passing of monumental females left me feeling particularly curious about the timing behind a current Elle magazine article shaming women who dare to have ambition and dreams. The Elle article invited me to write a response; a piece that challenges this fashionable trend and celebrates ambition and dreams. Does groundbreaker describe your dream?

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How Are You Listening?

When you hear or read, do you spend more energy on how to understand or how to label the content? One way of determining if you are a leader is whether you listen more to learn or to judge. When your mind is trying to understand, it is open to all kinds of possibilities. You are trying to make connections with the new information to the information you already hold in your brain. This allows for many new pathways for the information to go. It’s the route of knowledge. If you are labeling, you are making a decision, often quickly, to dismiss new information or hold onto it. You are not processing for further use. While one is an open-door approach, the other is a closed-door approach. Which would you rather be – a leader or a judge?

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