As organizations change how they operate and even function in the 4th quarter of 2021, many things are unknown. Will you still have access to the people, talent and resources you had pre-2020? Will your budget and sales expectations change? This is new territory. Yet, you've already done some preparation.

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“When employees respect each other and get along in the workplace, it’s amazing how productivity increases, morale increases and employees are more courteous to customers." ~ Maureen Wild. How does bad behavior affect a team or business? Dissatisfied employees can compromise teamwork, productivity, morale and overall well-being of other people who are dedicated to and engaged with their work and company. A colleague reached out to me recently because of my expertise in Millennials. In his organization he has an unhappy employee, who has complained about other people’s comments, which in turn has spread unhappiness within their department. How can you plan around the potential threat of harmful behavior? If you are a leader, you can be proactive. Here are three tools that offer more control to prevent and dilute challenging situations...

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