Let’s rewind a little, have you ever sent or done something as a show of gratitude to someone who had never actually asked you for anything? When I show appreciation, I get personal. For instance, I sent soup because I was aware the person would greatly appreciate a good bowl more than perhaps anything else. And it was important and satisfying for me to let them know I cared about them and all they had done for me, and had been paying attention to what made them happy. People will remember a show of consideration far longer than a spoken or emailed “thank you.” And the recognition for your consideration in return is often respect, loyalty and more and better efforts.

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What actually is standing in the way of reaching a breakthrough with your team? What are team members not responding to in your culture, system, or in working with you? If they have all the technical tools and resources, why isn’t the team more productive, effective or profitable? If you are going to solve these problems, like me, you can see pure brain power and drive alone are not enough.

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